TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System – WP Plugin

TotalDesk-Helpdesk-Live-Chat-Knowledge-Base-Ticket-System
Share on facebook
Facebook
Share on twitter
Twitter
Share on linkedin
LinkedIn
Share on whatsapp
WhatsApp

Download TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System – WP Plugin for Free with latest Update on May 27, 2020.
you must consider we do not provide any support of any kind , so if you need support please buy from original source welaunch .

This is the same plugin or theme as distributed by the developer. The developers’ links are provided above.

TotalDesk is the only all in one helpdesk solution for WordPress. Including a ticket- & notification system, livechat, knowledge base, report and integration module it contains all support features, that you need. Get rid of single helpdesk plugins and get TotalDesk!

TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System - 1
TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System - 2
TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System - 3
TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System - 4
TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System - 5
TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System - 6
TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System - 7
TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System - 8

HelpDesk Features

  • Ticket System
    • 3 Differnt New Tickt Forms
    • Inbox Fetching
    • 2 Roles: Agent & Reporter
    • My Tickets Page
    • Set default values for new tickets
    • Set own ticket Status
    • Set custom ticket Types
    • Set custom ticket Project / Systems
    • Attachment Support
    • Inform Agents in Notifications
    • HTML WYSIWIG Comment Form
    • Saved replies
    • Logging / History system
    • XLS export
    • Reporters & Agents can reply to Email
    • Ticket Overview (assigned to, status in colors)
    • Set Inbox Archieve Folder
  • Notifications
    • Email Notifications
    • Desktop Notifications
    • Slack Notifications
    • Notify when a ticket has been created
    • Notify when someone replied
    • Notify when a status has changed
    • Notify when an agent has ben assigned
  • Livechat
    • Start a chat with a new subject (new ticket)
    • Enter a chat with a given ticket ID
    • Send a message (new ticket) when no agent is online
    • Every chat conversation will be saved
  • Knowledge Base
    • Create a FAQ based on a ticket
    • Group FAQs into topics
    • Set custom Icons for Topics
    • Live search for FAQs
    • Track FAQ views
    • 3 Built in widgets
    • Order FAQs by View / Popularity
    • 2 Layouts (boxed, list)
  • Reports
    • Tickets By Agent
    • Tickets By Status
    • Tickets By Type
    • Tickets By System
    • Tickets By Year
    • Tickets By Month
    • Tickets By Year & Month
  • Integrations
    • WooCommerce
    • Envato
    • Slack
  • Well Documentented

Last Update May 27, 2020
Released On May 14, 2020
Version 1.7.2
Original Price 29
category
Tags , ,
Brand
Leave a Reply

Your email address will not be published. Required fields are marked *